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Discussion Starter · #1 ·
I have a warranty claim that has been denied by the district rep due in part to Stage 1 (how do you like THAT one?). Without going into details on the board, I'm looking to take this up another level, and I need to know who to contact.
If you can help me out, please reply or send me a PM.
 

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If it's something like a window motor then it should be covered...but if it's something in the engine or drivetrain then it's kinda up to each service manager...take it to another dealer and hope for the best...otherwise you just gotta pay up.

[edit] but I'm sure you already know all that...lol

I had this problem when my axles broke on my VW...naturally I couldn't get them covered under warranty but naturally I tried...in the end I bought aftermarket axles and installed them myself...weeee!
 

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Pit Viper said:
Sorry, Castrol. I hated to post this, and I'm not going into the details here for the reason that I don't want the flamefest to begin anew.
Heck no, I am glad you did. Please let us know of any outcome that
may or may not come of this. If you get a chance, PM me the details
of what was denied, and their reasoning.

~castrol
 

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Warranty denial

Pit Viper said:
I have a warranty claim that has been denied by the district rep due in part to Stage 1 (how do you like THAT one?). Without going into details on the board, I'm looking to take this up another level, and I need to know who to contact.
If you can help me out, please reply or send me a PM.
Magnuson Moss legislation is your friend! :clap:

Keep us "posted" and good luck.
 

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I'm installing stage 2 myself along with the intake. And if something happens to the point that it needs to be taken to the dealership I'm changing everything back to stock. May take 4 or 5 hours though. Saves money in the long run. Gotta get extra horsepower. So addictive. Just gotta be smarter than the dealerships. And at some dealerships that not hard. haha
 

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good luck, i had my warranty voided for the same reason... Grow up and deal with the fact like i did. You can try lawyers, DCX and even try to get in contact with the districk rep, its just gonna get costly and nothing will happen. just fix your car learn from your mistake, what ever it might be and start playing all over again.
 

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nastyblacksrt said:
good luck, i had my warranty voided for the same reason... Grow up and deal with the fact like i did. You can try lawyers, DCX and even try to get in contact with the districk rep, its just gonna get costly and nothing will happen. just fix your car learn from your mistake, what ever it might be and start playing all over again.
Learn from what mistake?

Learn from the fact that we were decieved as to what would constitute
warranty voidage? (voidage?? eh... whatever)

As long as the parts don't cause the breakage, then it will be covered.

Lie. Blatant, flat out lie.

~castrol
 

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Yup, as long as it wasn't Stage 1 that caused the problem, they can't deny you your warranty. Hell, I have Stage 2, and I just got a new engine that my warranty covered.


-Eric
 

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nastyblacksrt said:
good luck, i had my warranty voided for the same reason... Grow up and deal with the fact like i did. You can try lawyers, DCX and even try to get in contact with the districk rep, its just gonna get costly and nothing will happen. just fix your car learn from your mistake, what ever it might be and start playing all over again.

That's exactly what DCX and these dealerships want. Sometimes you gotta take a couple punches to win a fight.
 

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icarus said:
What ever happed to Slay?
Never a quick road with the lawyers. :readclose

Sorry to go off topic.
Best of luck to you Pit.

Pardon the hijack. I've made a little progress, but not as much as I want. I got a call from DCX a week or so ago, but I'm not very comfortable posting the details until the game is over.
 

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man thats messed up. Im in ATL too....care to share what dealer this is? so i know not to go there haha
 
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