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Discussion Starter · #1 ·
I know there has been numerous threads about warranty and mopar parts...but I was thinking and something doesn't make sense to me. Mopar is a division of dcx...kind of like nismo is to nissan etc(someone can correct me if I am wrong). They make performance parts SPECIFICALLY designed for the srt.Now I may be wrong but aren't these the same engineers that designed the vehicle itself? So my guess is that these performance parts are designed with the same care and R&D as the car when it was designed for longevity...durability etc. So why would parts designed and made by the company that makes the srt void your warranty if you use them. And yes I know its not the part itself that causes the voided warranty but if it causes failure to something else and it can be proven that it caused the problem. But still in my view that would be like saying the dealership changes your oil with a MOPAR filter and the filter fails causing your engine to to loose oil and your engine seizes...and they void your engine warranty. If I were them I would promote the fact that these parts will not void any warranties...its more money for them as I would bet some people would be more likely to spend their money on those parts for that reason. Just my .02
 
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fastfour said:
...Now I may be wrong but aren't these the same engineers that designed the vehicle itself? So my guess is that these performance parts are designed with the same care and R&D as the car when it was designed for longevity...durability etc.
Your inquiry is a good one. As a former design engineer for Nissan, I can tell you that it is not common for "aftermarket" parts (which NISMO and MOPAR performance parts are) to go through the same level of R&D, durability, and reliabilty testing as stock parts. As you can imagine, to do the development on on a whole matrix of parts scenarios would be costly.

Production parts are warranted because compared to aftermarket parts, their risk for failure is known as a reult of usually at least 4 yrs of development. Thus, the car manufacturers can offer a great warranty to consumers to make them feel confident in their purchase.

As a production parts design engineer at Nissan, I had virtually nothing to do with NISMO parts. They were handled by a completely different group. The DCX/MOPAR scenario may well be the same. In either case, I think its unfortunate. Both groups could learn considerably from eachother and ultimately provide both great stock parts and great performance parts.

Oh well, that's my recollection of things done some about 10 years ago. Maybe different now. I guess, though, I wouldn't look for car manufacturers' aftermarket divisions to be offering the same level of warranty as their production parts anytime soon. The consumer will have to assume the risk.
 

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edit: replying to orginal post...

In a simplistic world, that would be the case, however, we live in the real world.

The company that handles the warranties for DCx agrees to warranty a bone stock vehicle, the vehicle that meets the design specification on all of the controlled drawings. It does not matter what the quality of an aftermarket part is, it is not insured by the warranty company.

I am sure there are instances where an obvious improvement is available, paint for instance, that the company paying claims on the OEM product would wish that had been chosen differently....

You are right in many ways, the Mopar Performance parts, for the most part, are designed and spec'ed by the same people who were on the SRT-4 platform. Many of the same vendors, with same quality control systems in place were used. Many of the same reliability and quality testing was used.

However, exceptions cannot be made, even for exceptionally good parts, when the relationship between the two companies, divisions, departments, or whatever you may call it, does not change. At what point does a Mopar Performance Part meet all of the design criteria of the orginal part, especially with respect to how that part interacts with the original parts around it? It will only meet those specifications when it is the same as the original part, which would make it undesireable.

If you agreed to insure the screwdriver that I produce and sell with a warranty, and the numbers that were agreed on were based on a specific set of raw materials, dimensions, and standardized testing, would you honor that agreement in full if I were to make even subtle changes to each, or any of those negotiated characteristics and you were receiving claims that were far higher in numbers than originally predicted?

If you agreed to pay the neighborhood kid to mow your lawn (with brand new sod) with a push mower, and he came back with a landscaping crew with tractors, which left ruts in the new sod, would you pay him?

It's not like anyone snuck the warranty implications in after the sale, due diligence is our own responsibility.

Dale
 

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long...but i had to let it out....

when big corporations are involved, you can't use a standard rationale. think ...money.

w/ dcx think : they build a cheap car with not that much of a profit margin...how they increase that profit margin is by doing exactly what they are doing now....denying warranties, selling stuff just for it (mopar accessories) and than pulling the 'deny warranty card', it gets them all their cushy quarterly bonuses. it keeps investors investing. its how they can sell it cheaply.

They figure that we are a small minority of buyers so they can walk all over us as they please.

Its risk verses reward for them; reward being profit, risk being losing a few of us as future buyers.

The problem with what they are doing, besides being morally fucked, is that they are thinking too 'now', and not enough 'later'. We are going to remember all the crap they put us through, and we may not buy from them again. But they could care less. Ask slaytanic.... ask anyone who has had the warranty card pulled.....even though in most cases its illegal. they don't care. as long as the bonuses keep coming, the dcx'ers makin the decisions will keep bending us over.

enter bean-counting accountants, exit good service and return buyers.

welcome to dcx. hope you brought yer vaseline.
 

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Discussion Starter · #6 ·
WOW! Everyone has made very valid points and I can see now why this would happen. I just think its funny that when you are at the counter getting a repair done or maintence on your vehicle at the delaership...they recomend using only MOPAR replacement parts. When in fact it is only a half truth.
 
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