The OFFICIAL AGP Customer Experience Thread - Page 4 - SRT Forums

Ben@AGP · 07-14-2009, 12:46 PM

Quote: Originally Posted by DJOrtiz

it was when you guys had random guys selling yalls shit back in the day... i replied to your PMs guys..

i've always liked your products i'm still a customer but i just have that one bitter taste about that one incident back then.

not exactly directly you guys' fault...

I don't remember when we ever had just random guys selling our shit back in the day. Please please please, I want to hear the story. You say you still have the PMs. I want to see them.

THTWAZEZ · 07-15-2009, 10:54 AM

id just like to say when it comes to forums i dont use them much so the one time i did i got recommended to agp and i thank that person that turn my head to agp very much .. i shopped around a lot and for the stuff i got witch was the s3d kit i couldnt have asked for a better price, not only was the price just right but when i had some mech. probs on instal jon was very professional and very helpfull, not only to me but my mech. that was working on the car also called him yesterday some how a small coolant fitting was missing and he overnighted it to me got it today...i have nothing but great things to say will deff turning ppls heads to agp as well.....just cant wait to be spooling again yup this happened yesterday so car should b done today or tommarrowclap:

Thanks Again Jon will be a return client

BAD4DR · 07-24-2009, 07:28 AM

Seen a lot of people with BIG orders posting about great service. Don't want people getting the wrong idea -

I purchased an item or two here and there from AGP over the last few years.

The first thing was a Walbro pump.
I eventually ordered a DTEC Wideband, then the DTEC FC later.
Last but not least, and the most helpful experience, was an ACT clutch. I'd been to the strip, fried my stocker, and was looking for a clutch. Just so happens, they were first in line to get one (per ACT), and were kind enough to ensure due to my situation, that I received one from the order coming in. To whomever was delayed a few days until the next shipment, I apologize, but I feel that type of service to put need over want is exceptional.

So, from someone who's ordered mostly small stuff occasionally, I must say I'm thoroughly pleased with AGP.

The other day, they did me an even bigger favor. I've picked up 2 cars used now, both carrying some AGP parts. The Stage 3 has an AGP WGA, but it seems to be a little soft sprung. Although I did not purchase the WGA new, they are being kind enough to send me a new spring for it!

To me, AGP represents the quality standard that ALL vendors on this site should strive to reach.

ne0npla · 09-01-2009, 11:52 AM

AGP = <3

I got a dbb50t with all the supporting mods, i mean all of them. AGP was great!
qualtiy products, great service, when ever i called they answered my questions. Like others have said, I could probably save money going elsewhere but when it comes down to AGP has my money first. Thanks guys

Luis

SRT4chris2005 · 09-25-2009, 09:17 PM

Had a problem from my 50t.

Talked to Jon for a little through PMs. Shipped out my turbo. And sent back with some extras.
Jon accidently forgot the oil line in the package. Called about it, had it shipped 2-day air flight right to me, for me to have it by this weekend to do the install.

A very big thanks to Jon and AGP !

lyncoo · 09-29-2009, 11:57 PM

agp is the shit, thanks jon for everything

STV3 · 10-05-2009, 09:41 PM

AGP = BEST CUSTOMER SERVICE EVER!

I have one of their great delta turbo kits, recently had a little problem with the wastegate, gave em a call they told me to send it in so they could have a look at it. They contacted me as soon as they got it, fixed it and got it like brand new and got it back to me with in the week!

Any other time I had a problem or a question they'd always have an answer!

Definately gonna be a life long customer of theirs, can't wait to buy my bigger turbo from them :-D

StewbieSRT · 10-05-2009, 09:57 PM

Got all the AGP stuff for my csrt and all quality pieces. Instructions are clear and the support after the sale is great! Not to mention the fmic looks nasty peekin thru the grill with the stealthy AGP logo on it!

**4drsportscar** · 10-22-2009, 07:56 PM

I have got a few things from AGP, it started small, a wastgate here, motor mounts there, hard pipes then a group buy came along and I got a turbo kit. D48, I still have not got to install it yet. (waiting on $ for injectors) anyway They have all ways done what they said! and 2 years down the road when its time for a 10 sec. car I will have a big AGP turbo on my car!!!
Thanks AGP for the goods that make my car fun.