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Old 09-19-2009, 08:47 PM   #1 (permalink)
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Default Unbeatable:Maddog STS

I recently let a friend drive my car and he somehow broke my Maddog STS. He text me "Has your shifter always gone all the way around in a circle?" Of course he claims he didn't do anything crazy to it!

I PMed Maddog to see if he thought I could have it re-welded at a local shop and he told me to send it back to him instead, free of charge.

Not only did Chuck have to deal with my Gorilla Glued shift ball but he did free work on an after market part more than a year old. WHO DOES THAT?

When I got my shifter back it was better than new and it came with a replacement shifter ball AND one of Maddogs "Gripper Shifter" balls. The color of the gripper goes great with the interior and it feels like there is no way to slip the ball out of your hand.

I told Chuck repeatedly he was being too good to me but he wouldn't stop.

Not that there was ever any doubt, but just in case you forgot, Maddog is the ONLY STS out there to get. Customer service cannot get any better than what I experienced.
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Old 09-21-2009, 11:23 AM   #2 (permalink)
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Bump cause Chuck is awesome.
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Old 09-21-2009, 11:30 AM   #3 (permalink)
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Hell of a guy. Damn, your making me wish I bought my STS from them. I have the Mopar STS and it is great and all, but I imagine if mine broke I would definitely not get the same treatment from whom ever I bought mine from. If I ever need to get a new one I will definitely go through maddog.
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Old 09-21-2009, 11:32 AM   #4 (permalink)
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Old 09-21-2009, 06:34 PM   #5 (permalink)
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Waiting on mine to be shipped
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Old 09-21-2009, 08:09 PM   #6 (permalink)
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Chuck ROCKS!!! Great product, even better guy!
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Old 09-21-2009, 08:11 PM   #7 (permalink)
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chuck is a hell of a guy
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Old 09-21-2009, 08:18 PM   #8 (permalink)
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see my sig.
I still need to send another shifter out to him to have him try some customizing to fit me better.

personally I think the best way to thank chuck (other than buying his products ) is to send him free cores.
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Old 09-21-2009, 08:26 PM   #9 (permalink)
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Best STS out there, i love mine. No question on customer service.
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Old 09-21-2009, 08:47 PM   #10 (permalink)
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Chuck is the shizzle, that's why I still rock his sponsorship decals.
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Old 09-23-2009, 04:19 PM   #11 (permalink)
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chuck is A+++ guy haven't installed my shifter yet but his communication was second to none!!
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