Summary
Quote: Originally Posted by redsrtturbo
Quote: Originally Posted by redsrtturbo
here are my points-
those communications (I posted the .bmp) were all I had with FM, except for once I called them to see if they had my turbo.
FM asked me to com. w/ them only and I did, until they fucked me
I waited for responses for ~3 weeks, and didn't get a response until realtune(from which I bought) got involved
I didn't respond to FM b/c I didn't have money to spend on their turbo TWICE and had to decide between that and later just a core, and I wanted all communications documented---thus the e-mails
I had good installs and good break in- installs were provided by some local guys which have installed many turbos and work strictly on SRT-4s
I kept my mouth shut from the time FM told me to contact them directly......this happened in June-July, not now.
I didn't want a new turbo from them b/c I have another one now, I simply wanted others to see the way they treat people
End of story- they have treated me like shit- I'm not out for freebies...customer service is part of a purchase, not something I should have to ask them for every week and bug them about.
Thanks to those who supported me, I wanted not to post so that I would not get involved in the bashing, but they started bashing me rather than taking responsibility.
Overspun the E2 on 21 psi----i'm no liar, and the reason I bought the E2 was so that I can have 20 psi of boost- I had no boost leaks, it happened 2 weeks or so after install. I kept quiet while others talked shit w/o knowing the facts, but i've had enough.
that is the end of my rant--
Ozzie
I'm done