sorry to hear about your troubles, i thought about ordering a new DNP manfold from them but reading all 27 pages for the past few hours changed my mind. hope you have better luck uncommon
Well at least you got your original part back. All we got was "We will let you know" A few months back, then nothing.
That's just pathetic. When I received my CHRA back, I was sent a pm by the 'new' management as he put it. He told me that the business was going to be picked back up & he wanted to make sure that I was taken care of. At this point, I had already received my stuff, so there wasn't much he could do to help. I figured that would be their turning point & they might help right their wrongs, but apparently nothing has changed.
Quote: Originally Posted by bordeniuk
sorry to hear about your troubles, i thought about ordering a new DNP manfold from them but reading all 27 pages for the past few hours changed my mind. hope you have better luck uncommon
Well this thread is a testament to how they do business. Fortunately, I've learned to avoid any 'questionable' companies when making large (high-dollar) purchases (i.e. a turbo). From now on I'll only be making large purchases with vendors who have never caused any problems, like:
Modern performance
S&P
AGP
Realtune
N2MB
TKMS
With as many proven SRT-4 vendors as there are, it was a major mistake to trust Slowboy after all of the problems they've had in the past.
That's just pathetic. When I received my CHRA back, I was sent a pm by the 'new' management as he put it. He told me that the business was going to be picked back up & he wanted to make sure that I was taken care of. At this point, I had already received my stuff, so there wasn't much he could do to help. I figured that would be their turning point & they might help right their wrongs, but apparently nothing has changed.
Well this thread is a testament to how they do business. Fortunately, I've learned to avoid any 'questionable' companies when making large (high-dollar) purchases (i.e. a turbo). From now on I'll only be making large purchases with vendors who have never caused any problems, like:
Modern performance
S&P
AGP
Realtune
N2MB
TKMS
With as many proven SRT-4 vendors as there are, it was a major mistake to trust Slowboy after all of the problems they've had in the past.
S&P is by far the best vendor on here. and ive had a good experience with Rush at TKMS. i bought bc coilovers back in april of 08 and i was sent the wrong spring rates. Rush sent me postage for the wrong ones, then sent the right ones and had them by the end of the week.
i may have never dealt with SBR but from what i gather in this thread. uncommon got screwed.
i dont believe it was his fault, it could have been a faulty turbo. but i bet you SBR didnt know that kind of shit happens.
they should have made it right. and by saying that the companies dont do oil analysis because they know what happened? im sorry but i would have had something to back up my theory and to avoid further contradiction and provided some sort of oil analysis. and as far as im concerned i would never consider either SBR or Kinetic for that matter as an option to put one of thier parts in my car. ill stick with AGP and the other two vendors mentioned above.
im not taking sides here but the turbo uses oil pressure to lubricate and spin the shaft just as a rod or crank would. A rod letting go would send metal particles into the oil lines and in 500 miles could MOST DEFINITELY cause a failure. Im not doubting your problems with SBR or KM but i would like to point that out, working in a shop ive seen it happen a few times and unless you pull all your oil lines and flush, the turbo being blown from oil contamination is not that unlikely. When we have a blown motor turbo coming in, we suggest pumping MULTIPLE quarts through the oil lines to clear them, as well as pulling the turbo to clean out the journals/bearings inside.
Im not trying to take away from your post, they still could have handled it much better, but in your case it doesn't necessarily constitute a bad turbo. This is information they should have covered with you.
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'03 SRT4 - Stage 2 with toys - 3" ATP catless downpipe - K&N CAI - Eibach Pro Springs - Phrozen Code Scrubber - BWoody Solid Motor Mounts - Energy Bushings - 04/05 axles - AEM Uego - ACT DN4 Clutch - Lightened Flywheel - Walbro 255 - 3" Straightpipe - Greddy type RS - PTP Hardpipes (charge hotside and coldside) - Decked Head - LOLNEON - Back on the stock snaillllll...
im not taking sides here but the turbo uses oil pressure to lubricate and spin the shaft just as a rod or crank would. A rod letting go would send metal particles into the oil lines and in 500 miles could MOST DEFINITELY cause a failure. Im not doubting your problems with SBR or KM but i would like to point that out, working in a shop ive seen it happen a few times and unless you pull all your oil lines and flush, the turbo being blown from oil contamination is not that unlikely. When we have a blown motor turbo coming in, we suggest pumping MULTIPLE quarts through the oil lines to clear them, as well as pulling the turbo to clean out the journals/bearings inside.
Im not trying to take away from your post, they still could have handled it much better, but in your case it doesn't necessarily constitute a bad turbo. This is information they should have covered with you.
I understand that. And to be honest with you, you put more effort & thought into your post than they did with me. They just blew me off like every other customer that has a problem with them.
I understand that. And to be honest with you, you put more effort & thought into your post than they did with me. They just blew me off like every other customer that has a problem with them.
yea thats what i figured. You wouldnt have even been in this spot if they put time into customer service.
thats kind of funny because a few months ago i bought a kinetic actuator and installed it but it didnt hold boost and kept fluttering, so i send it back and got my money back after 3 weeks and got an agp which holds tight and havent had any problems with.
yea thats what i figured. You wouldnt have even been in this spot if they put time into customer service.
Exactly. Hindsight is 20/20.
Quote: Originally Posted by mynameisray44
thats kind of funny because a few months ago i bought a kinetic actuator and installed it but it didnt hold boost and kept fluttering, so i send it back and got my money back after 3 weeks and got an agp which holds tight and havent had any problems with.
i dont care for kinetic either bro
That's good to hear. At least they gave you your money back. AGP & Forward Motion are the only 2 WGA's to consider. They both work great & come with great customer service.
Let me add a comment that their "builds" are also something to be desired. An old friend of mine got his STi built by them. We're talking the works - 35R with rotator kit, new internals, new clutch, meth injection, etc. The car was returned and everything was not hooked up right. Wires were unplugged, vacuum lines were cut - even his headlights were missing one of their screws that hold them to the car! Needless to say it was a real shady deal. Spent quite a pretty penny, too. They did not take care of his car like you'd think a shop would have. I wouldn't be surprised if they left the internals stock and just charged him for the work.
Let me add a comment that their "builds" are also something to be desired. An old friend of mine got his STi built by them. We're talking the works - 35R with rotator kit, new internals, new clutch, meth injection, etc. The car was returned and everything was not hooked up right. Wires were unplugged, vacuum lines were cut - even his headlights were missing one of their screws that hold them to the car! Needless to say it was a real shady deal. Spent quite a pretty penny, too. They did not take care of his car like you'd think a shop would have. I wouldn't be surprised if they left the internals stock and just charged him for the work.
This doesn't surprise me one bit. I love how when I talked to them on the phone, they boasted about how they do multiple $10-20k builds on evo's, sti's, etc and how great of a company they are. Apparently they don't take pride in their work or they wouldn't do shitty work like this.
There were also no post-build directions you'd think a reputable shop would give. They called him MONTHS after he dropped off the car, he paid, he got his keys then that was it. There were no instructions on how to break the motor or clutch in, what the boost should be set at or anything. We had to contact Buschur racing for details (should have gone through them in the first place). It took us a few days to get everything hooked up correctly and things in working order. I mean SES lights were going off on his dash and the whole 9 yards.
I would stay away from them for parts AND labor of anything.
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