wont connect!!

[thoedsrt4]

ok i want to update my diablohave and i cant my diablosport wont connect to the dsdownloader keeps saying searching for tool so i called diablo sport support and they couldnt help me he asked do u have windows vista and i said yes and he pretty much said he cant help me with this to search around and find the problem or to use another computer and i did i try to use it on my slow dell windows xp and still wont workcan any1 help me with this and i dont know much about computers i dont know if any 1 else is having this problem

[Gizmodo]

Did you install the drivers for your serial cable that came with it?

[ptperformance]

Not only that but under options in the downloader are you clicked on auto connect or legacy connect? You need to have it set for auto connect and you should see it "searching for tool". Also make sure you have the port listed (comm port) that the tool is plugged into. Hope this helps.

[thoedsrt4]

alright im ganna try that c what it does thanks for the help

[thoedsrt4]

so i went to my settings for my port or whatever and this is what it sais

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

i dont get it

[Gizmodo]

Quote: Originally Posted by Gizmodo

Did you install the drivers for your serial cable that came with it?

Here it is again for you.

[thoedsrt4]

ill try again i been looking around and it looks like its not just me alot off ppl to

[thoedsrt4]

ok i went and got the cd that it came with and loaded the driver and still it wont work

[BOOSTINSRT04]

Uninstall the drivers, restart the computer, then reinstall the drivers. I had this problem when i had my dsp, and it worked after that

[thoedsrt4]

alright guys first of all thanks for the help i got it to work finaly all i did was removed the usb to serial driver and i pluged my usb to serial back on my computer just the wire and my computer started looking for a driver and found it it load and it was working now im updating my tool