God Bless JMB! - SRT Forums

RarB!tch · 12-28-2006, 05:13 AM

I've been wanting to post this for a while, didnt get around to it so heres my thumbs up to JMB.

We had a horrible snow storm down here in Missouri a few weeks ago, 30k houses without power after it passed over. Had to get out of my house, roads werent bad so I went for a drive in the srt. Hung out with some people that actually had warm houses and a Tv to watch, came home, parked the srt, opened the garage manually and went to start the car. Sounded horrible, turned it off, poped the hood and this is what I found.

Upper motor mount bolt closest to the firewall was broken off, the other one was bent, cam gear cover was cracked and a piece was missing, motor mount had a light cut in it from the cam gear. After an hour of sitting in my cold, dark garage with a flashlight and hand tools I had the motor mount out, broken bolt removed, and bent one removed, cam gear cover taken off, splash guard taken off and timing was off 3-4 teeth retarded on the intake gear, and the timing belt was had a huge slash taken out of it.

I called the dealership (which i swore id never do) b/c i didnt have many options. They said to call a tow truck and have it towed up there and gave me an estimate of 1k -1.9k to get it back to what it was. I said id call them back.

Gave Justin, the owner of JMB a call, he lives about 10 minutes south of me. A short time later he was there, with his own truck and a trailer at 10 at night, loaded the car up and told me hed take car of it. At 3 pm the next day he gave me a call to pick it up. The price? 300 bucks cash, new bolts, new cover, new belt, all in time and compression was fine.

I only have JMB products on my car (other then the wg and pcm)and I love them all, great prices and never had a problem with any of them (hell, he even made me a 3" single exhaust that I can swap a cat in and out of in less then 30 minutes without a lift) and I would send anyone to him any day for any thing they need for their Srt. He makes great products and I can't thank him enough.

I baby my car other then a few times a month, and cant imagine what would have caused this chain reaction of events. But all I can say is this thread goes out to not only JMB but all the other hard working vendors that bust their ass to help customers like me out when they need it. Take it to heart Vendors that are reading this, I wont forget what justin did and after you hook someone up like he did for me its hard to make them turn away to someone else. Keep up the good work.

MikeD · 12-28-2006, 06:03 AM

Gotta love the man. Was he hauling the trailer with the new SRT-10?

Longhsot · 12-28-2006, 07:41 AM

WOW!! I hear some of the horror stories of things breaking and people babying their cars, I only have 18,000 miles on my 03, crossing my fingers!!

Azi · 12-28-2006, 07:52 PM

good story of a vendor coming through for an owner. wish they were all like that. i haven't done any biz w/ JMB, but these are the kinds of stories that get them good attention.