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Old 08-24-2009, 10:11 PM   #1 (permalink)
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Default arg!!Eff You, M$!!!!

Fucking aye, finally got ahold of Prototype for my 360, went to load the game, and one freaking red light started flashing, and the screen said E 74. Looked it up online, and it says

Quote:
E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

So i checked the AV cable, swapped between my HDMI, a buddies HDMI, and both of our original cables, with the same results. So i guess this means i will be without my 360 for a while....

EDIT: Shit, and they want $99 just to fix the damn thing?!?!? Fuuuuuuu
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Last edited by JBag 05 SRT4 : 08-24-2009 at 10:12 PM. Reason: Rip-off Micro$oft!!!
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Old 08-25-2009, 12:55 AM   #2 (permalink)
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Dude call those guys at MS back. E74 is caused by a faulty cable but is also caused by the solder coming loose on the ANA/HANA (in HDMI models) scaling chip loose. They just changed around things in the 360 set up so instead of some consoles getting RROD they get E74 which was not covered. Now MS has covered it so call them back it should be free if you are within your 3 year warranty.

Here is the link that explains its now under the RROD warranty straight from Microsoft's Xbox site:


Quote:
As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007.

You shouldn't be paying for nothing.
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Old 08-25-2009, 09:02 AM   #3 (permalink)
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Quote: Originally Posted by Dealnightfire View Post
Dude call those guys at MS back. E74 is caused by a faulty cable but is also caused by the solder coming loose on the ANA/HANA (in HDMI models) scaling chip loose. They just changed around things in the 360 set up so instead of some consoles getting RROD they get E74 which was not covered. Now MS has covered it so call them back it should be free if you are within your 3 year warranty.

Here is the link that explains its now under the RROD warranty straight from Microsoft's Xbox site:




You shouldn't be paying for nothing.


That's good, if he bought it within 3 years and has a receipt to prove so or registered his console online. Otherwise he's SOL. If I was you buddy, if you can't get it repaired at THEIR expense, I'd go out and buy a new arcade system and swap your hard drive over. The new hardware models are so much nicer, run 10x cooler and quieter, and have FAR less problems. I've got one of the brand new ones and it's like a completely different console noise/heat wise than my launch 360.
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Old 08-25-2009, 11:46 AM   #4 (permalink)
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They fixed my E74 for free. Granted when I got it back and turned it on, it RROD'd my ass. And has been sent back again.

I also make them send me the box and lable, to make it cost them as much as possible everytime it fails.
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Old 08-25-2009, 02:59 PM   #5 (permalink)
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alright, sweet. i will deffinently be giving them a call later on today. Thanks for the help guys!
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Old 08-25-2009, 07:23 PM   #6 (permalink)
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Quote: Originally Posted by OH5SRT4 View Post
That's good, if he bought it within 3 years and has a receipt to prove so or registered his console online. Otherwise he's SOL. If I was you buddy, if you can't get it repaired at THEIR expense, I'd go out and buy a new arcade system and swap your hard drive over. The new hardware models are so much nicer, run 10x cooler and quieter, and have FAR less problems. I've got one of the brand new ones and it's like a completely different console noise/heat wise than my launch 360.

Unless something has changed in the warranty that I don't know about, you don't need a receipt or anything to be covered. I know someone that bought his used and he returned it with no problem when it was messed up. From what I remember they just go by the date printed on the back of the xbox near the serial number and if it's within 3 years of that then it's free to be repaired...
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Old 08-25-2009, 11:57 PM   #7 (permalink)
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Dude, I feel your pain. I haven't had the RROD or anything, but I moved and just got my internet back a few days ago. But the problem is that they had to put the modem in the other room. So I had to buy myself one of the wireless network modems. I ordered it on amazon.com for $73 bucks shipped brand new. It'll be here this friday and I can't wait!!! I've been without online play for two weeks now and it's fucking killing me!!! I can't wait for this weekend though!!! Finally!!!
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Old 08-26-2009, 12:01 AM   #8 (permalink)
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Quote: Originally Posted by racinready300ex View Post
They fixed my E74 for free. Granted when I got it back and turned it on, it RROD'd my ass. And has been sent back again.

I also make them send me the box and lable, to make it cost them as much as possible everytime it fails.

troof this happend to me bout a month ago and had it back in hands within a week and they hooked it with some xbox live points
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