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Old 03-25-2008, 01:05 PM   #1 (permalink)
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Join Date: Feb 2006
Member Number: 38215
Location: Las Vegas, NV
Trader Rating: (76)
Posts: 1,988
Default LED 2yr Warranty!!

Just a reminder.. I offer a 2yr Warranty on all LEDs. Please e-mail me (vamp(AT)byvampdesign.com) if you have an issue w/ an LED (its easier to keep track of) and i'll take care of you.

This is the usual scenario. LED goes out, customer e-mails me. I check the date of the order and see when it was placed. Customer sends back defunct LED (YOU MUST SEND THE LED BACK TO GET A REPLACEMENT!). Once I receive the LED I will check it out and make sure its not user error. I then will send a new LED back to customer.

This does not cover broken legs from the HVAC leds, this is usually user/installer error.
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