DARRELL COX RACING (Order Status Update Thread) - Page 8 - SRT Forums

!jennifer! · 11-05-2009, 09:13 AM

Quote: Originally Posted by 1LAPSRT

Now can you send a refund where the e-check DOESN'T bounce?

Thank you for your notification prior to looking at our paypal account. The funds on the e-check are to be released on Nov. 13th. I have sent you the $94.78 through our paypal account and you will receive the second amount on Nov. 13th for $94.78.

!jennifer! · 11-05-2009, 09:15 AM

Quote: Originally Posted by 1LAPSRT

Too bad there isn't a "smilie" that portrays the Jeopardy theme......

Thank you.

**1LAPSRT** · 11-05-2009, 09:49 AM

Quote: Originally Posted by !jennifer!

Thank you for your notification prior to looking at our paypal account.

So now I am the bad guy?

You refunded on 10/27/09 at my request after a week delay of shipping an "In Stock" part that Jonathan stated would ship on the 10/20 and after providing me a BS tracking number for product that was never shipped!

Then on 10/30/09 I received a notice from Paypal, that the payment was "delayed" due to insufficient funds.

How exactly was I supposed to check "YOUR" paypal account. All I knew is my refund BOUNCED after I was LIED to about the shipment of the order!

Quote: Originally Posted by !jennifer!

The funds on the e-check are to be released on Nov. 13th. I have sent you the $94.78 through our paypal account and you will receive the second amount on Nov. 13th for $94.78.

Awesome... so maybe I just should have waited a month before bringing this up.... that sounds like a sound business practice!

As stated in my email response to you YESTERDAY (exactly 2 minutes after I received the email from you) IF I receive double refunds, as you anticipate will happen, I will refuse the second payment, or simply send it back to you.

darrell cox · 11-05-2009, 10:43 AM

We are sorry for the confusion what seems to started with John here. We are cleaning this up! Jennifer made a simple mistake of clicking on one of our accounts that had zero funds. She has taken care of it now. What else can we do for you?

Later

Darrell

!jennifer! · 11-05-2009, 10:46 AM

Quote: Originally Posted by 1LAPSRT

So now I am the bad guy?

You refunded on 10/27/09 at my request after a week delay of shipping an "In Stock" part that Jonathan stated would ship on the 10/20 and after providing me a BS tracking number for product that was never shipped!

Then on 10/30/09 I received a notice from Paypal, that the payment was "delayed" due to insufficient funds.

How exactly was I supposed to check "YOUR" paypal account. All I knew is my refund BOUNCED after I was LIED to about the shipment of the order!

Awesome... so maybe I just should have waited a month before bringing this up.... that sounds like a sound business practice!

As stated in my email response to you YESTERDAY (exactly 2 minutes after I received the email from you) IF I receive double refunds, as you anticipate will happen, I will refuse the second payment, or simply send it back to you.

You're right. It isn't good business. I am trying hard to cover every corner and I did make a mistake. Please forgive me for making you upset. As I stated, thank you very much for working with me on fixing this mistake and problem. As Darrell was very upset at me for not doing this right the first time and creating all this confusion. But I was honest. I will always be honest. Thank you for working with me! Have a great day and I hope your car is coming together well now.

**1LAPSRT** · 11-05-2009, 10:54 AM

Quote: Originally Posted by darrell cox

We are sorry for the confusion what seems to started with John here. We are cleaning this up! Jennifer made a simple mistake of clicking on one of our accounts that had zero funds. She has taken care of it now. What else can we do for you?

Later

Darrell

I am all good... I just got a wiff of an accusation that I overreacted and I did not feel that was the case.

Quote: Originally Posted by !jennifer!

You're right. It isn't good business. I am trying hard to cover every corner and I did make a mistake. Please forgive me for making you upset. As I stated, thank you very much for working with me on fixing this mistake and problem. As Darrell was very upset at me for not doing this right the first time and creating all this confusion. But I was honest. I will always be honest. Thank you for working with me! Have a great day and I hope your car is coming together well now.

Thank you for the refund. The car is together and on a transporter to California as we speak (hence the urgency of the part order) to compete in the Super Lap Battle and Redline Time Attack finals both are next week.

Time to kick some import ass and bring home the National Street FWD Title in RTA (already claimed the EAST Title)!

darrell cox · 11-05-2009, 11:19 AM

Goodluck and go kick some import butt!

Later
Darrell

jtm0n3y · 11-18-2009, 07:54 PM

I recently ordered a complete oil system kit. Payment was send through paypal from joshebay (at) zoominternet (dot) net. I was just wondering if you received this order. And I also wanted to let you know that the windage tray/baffle is for a block that is NOT strapped. Let me know the status of this order as soon as you can please.

darrell cox · 11-20-2009, 09:48 AM

To our paypal correct?

srt4mesir · 11-20-2009, 06:13 PM

How much is a DCR exhaust head gasket?

jtm0n3y · 11-20-2009, 06:49 PM

Yes the order was placed via your website and payment was sent to your paypal. Payment was from Joshua Thompson for almost 600 dollars and my e-mail is joshebay at zoominternet dot net