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Old 04-24-2008, 11:14 AM   #121 (permalink)
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They went out yesterday. They were supposed to ship on Tuesday but we realized they sent us the wrong filters, but we had the right ones NDA and now all orders are out and we still have plenty left.
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Old 04-24-2008, 11:19 AM   #122 (permalink)
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Quote: Originally Posted by OrangePTPgirl View Post
They went out yesterday. They were supposed to ship on Tuesday but we realized they sent us the wrong filters, but we had the right ones NDA and now all orders are out and we still have plenty left.

ARE YOU JOKING??

What was up with this PM you sent me on MONDAY

Quote: Originally Posted by OrangePTPgirl
they are all shipping out today, so I will have tracking for you this afternoon.

Thanks,
Heather

you guys need to get your act together. i've been waiting for this part so i can put my car back together all week, expecting it to have arrived by now.
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Old 04-24-2008, 11:25 AM   #123 (permalink)
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I posted this on 4/17

Quote: Originally Posted by NoisufnoC View Post
Thanks for the info Aaron

Payment sent. When's this ship? I need to change my oil soon!

edit..... Payment ID : 2Y505431HK098802C

Quote: Originally Posted by ptperformance View Post
I have 100 sets in stock and ready to ship when I get payment, thanks guys.

Obviously not.
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Old 04-24-2008, 11:28 AM   #124 (permalink)
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Quote: Originally Posted by NoisufnoC View Post
ARE YOU JOKING??

What was up with this PM you sent me on MONDAY



you guys need to get your act together. i've been waiting for this part so i can put my car back together all week, expecting it to have arrived by now.

Well I could have sent you the one with the wrong filter, but it would have done you no good. I did have all of them boxed up and ready to ship, but John tried installing one on a customers car and realized it was the wrong filter. I had to re-open all the boxes and pull those filters out. We did everything we could to get the new filters here ASAP, and now all orders are out.
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Old 04-24-2008, 11:30 AM   #125 (permalink)
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Quote: Originally Posted by NoisufnoC View Post
I posted this on 4/17

Quote: Originally Posted by ptperformance
I have 100 sets in stock and ready to ship when I get payment, thanks guys.

Obviously not.


Yes 100 sets of the WRONG filter.
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Old 04-24-2008, 11:31 AM   #126 (permalink)
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ugh...well, i'm going to have to ghetto rig my car so i can get it back to my house. what a waste of time, i was waiting for this to get here to do everything at once.

my coolant block by the filter is leaking bad, and i didn't do anything to fix it since the big filter kit was supposed to have been shipped already.

whatever.
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Old 04-24-2008, 11:32 AM   #127 (permalink)
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Quality control issues like this are unacceptable. Before somebody posts that units are available for shipping, it should be ready. PERIOD. None of this test fitting bullshit and filters that didn't fit AFTER it was posted that complete kits were ready to ship.
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Old 04-24-2008, 11:34 AM   #128 (permalink)
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Quote: Originally Posted by Philth View Post
Quality control issues like this are unacceptable. Before somebody posts that units are available for shipping, it should be ready. PERIOD. None of this test fitting bullshit and filters that didn't fit AFTER it was posted that complete kits were ready to ship.

QFT.

I understand shit happens, but we should have been made aware that shipping of all 100 kits was delayed. Instead we've been sitting here waiting by the mailbox for a package that hasn't even been shipped yet.
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Old 04-24-2008, 11:38 AM   #129 (permalink)
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Quote: Originally Posted by NoisufnoC View Post
ugh...well, i'm going to have to ghetto rig my car so i can get it back to my house. what a waste of time, i was waiting for this to get here to do everything at once.

my coolant block by the filter is leaking bad, and i didn't do anything to fix it since the big filter kit was supposed to have been shipped already.

whatever.

You know I am sorry that you are pissed off, but I am glad that we were able to catch this before they all shipped, because I am sure you would have been really mad if after you received it we realized it was the wrong filter, then you would have had to send it back to us and that would have takin even longer. It was an honest mistake from the supplier and luckily we were able to fix it.
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Old 04-24-2008, 11:44 AM   #130 (permalink)
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We could have ran to the store for the filter if push came to shove. The mans car is broke and everybody in PTP just sat on a blanket statement saying they shipped Monday.
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Old 04-24-2008, 11:48 AM   #131 (permalink)
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Quote: Originally Posted by OrangePTPgirl View Post
You know I am sorry that you are pissed off, but I am glad that we were able to catch this before they all shipped, because I am sure you would have been really mad if after you received it we realized it was the wrong filter, then you would have had to send it back to us and that would have takin even longer. It was an honest mistake from the supplier and luckily we were able to fix it.

Quote: Originally Posted by Philth View Post
We could have ran to the store for the filter if push came to shove. The mans car is broke and everybody in PTP just sat on a blanket statement saying they shipped Monday.

exactly. I would have gone to autozone and bought a new filter, sent you the wrong one back, and then kept the replacement you sent me for the next time i change my oil.

Hell, i would have bought it without the filter, i just need the hardware to get the car back on the road. You guys including a filter is just a bonus, its not some magical PTP oil filter nor is it the last filter the car will ever see.

I'm just pissed off because noone was notified, I was told that these would ship on monday and never heard anything else.
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Old 04-24-2008, 11:48 AM   #132 (permalink)
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Quote: Originally Posted by NoisufnoC View Post
QFT.

I understand shit happens, but we should have been made aware that shipping of all 100 kits was delayed. Instead we've been sitting here waiting by the mailbox for a package that hasn't even been shipped yet.

You know your payment from paypal didn't even clear until 04/22/08, so it shipped the day after that on the 23rd. I can PM you all the paypal details if you want.
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Old 04-24-2008, 11:51 AM   #133 (permalink)
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Quote: Originally Posted by OrangePTPgirl View Post
You know your payment from paypal didn't even clear until 04/22/08, so it shipped the day after that on the 23rd. I can PM you all the paypal details if you want.

Now you're just reaching to find justification for delaying my shipment. If you knew on 4/21 that my payment hadn't cleared paypal you wouldn't have told me that it was going to ship. You would have said, "I'm sorry Mike your paypal hasn't cleared yet, so when it does we'll ship your product." And I would have been fine with that.

But you didn't. You sent me a PM reply saying that it would ship on Monday, so I took your word for it, despite the fact that I accidentally clicked "eCheck" on paypal instead of instant transfer and it wouldn't clear for another 2 days.

edit: you can haz timestamp

Last edited by NoisufnoC : 04-24-2008 at 12:02 PM.
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Old 04-24-2008, 12:04 PM   #134 (permalink)
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I can't read any of that. I already said yes I told you they were going to ship on Monday or Tuesday, whatever. I am not denying it, so you can post up whatever you want. All I am saying is that they didn't go out until Wednesday because we had the wrong filter. Maybe you would have been comfortable sending someone the wrong one, but I was not, and I support my decision to hold off until I got the right one. I am sorry for the TWO extra days. You two can bash me all you want, I am a big girl and I can handle it.
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Old 04-24-2008, 12:10 PM   #135 (permalink)
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Quote: Originally Posted by OrangePTPgirl View Post
I can't read any of that. I already said yes I told you they were going to ship on Monday or Tuesday, whatever. I am not denying it, so you can post up whatever you want. All I am saying is that they didn't go out until Wednesday because we had the wrong filter. Maybe you would have been comfortable sending someone the wrong one, but I was not, and I support my decision to hold off until I got the right one. I am sorry for the TWO extra days. You two can bash me all you want, I am a big girl and I can handle it.

you knew you told us it would ship monday. you delayed shipment. all it would have took was a quick post that said, "Hey guys, our supplier sent the wrong filter. We're not going to ship anything until this is resolved. Sorry for the inconvenience. Thanks for doing business with PTP "

I would have been annoyed, but not this pissed off.

I don't know if you understand that people do work full time, and can only work on their cars at specific times. I took tomorrow off to finish my car because I was counting on all the parts to get here. S&P sent me my stuff right on time, and you guys told me you shipped what I ordered.

I've been sitting on my new parts from S&P since Monday.

I'm lucky enough to have a friend (Philth) to let me borrow his daily driver so that I'm not out of a car. If the filter kit doesn't get here by mid-day tomorrow, I wont be able to work on my car again until next Friday.

This is why I'm pissed off.
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