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Old 07-20-2009, 07:55 PM   #1 (permalink)
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Default Thanks to Travis!

To make a long story short...I ordered a CF OEM wing from Octane Motorsports, who drop ships from CBD. When I opened it I realized that it had a small defect in it. After weeks of going back and forth arguing with OM about who is going to pay shipping and not getting any calls back from them, I finally sent Travis a PM. He almost instantly tells me to ship it back to CBD and he will take a look at it and see what can be done. A week later I shoot him a pm and he tells me a replacement has been sent out. Travis was willing to stand by his products and help me out even though I didnt order it straight through CBD. Awesome customer service. I'll be ordering straight from them in the future. Thanks again, Travis!

Stix
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Old 07-21-2009, 09:23 AM   #2 (permalink)
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Quote: Originally Posted by StixRedSRT View Post
To make a long story short...I ordered a CF OEM wing from Octane Motorsports, who drop ships from CBD. When I opened it I realized that it had a small defect in it. After weeks of going back and forth arguing with OM about who is going to pay shipping and not getting any calls back from them, I finally sent Travis a PM. He almost instantly tells me to ship it back to CBD and he will take a look at it and see what can be done. A week later I shoot him a pm and he tells me a replacement has been sent out. Travis was willing to stand by his products and help me out even though I didnt order it straight through CBD. Awesome customer service. I'll be ordering straight from them in the future. Thanks again, Travis!

Stix

You are very welcome. Anything else we can do just let us know.

Travis
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