Silverstar fogs = teh suq

[SRT_USAF]

Don't be like me and all the other people that invested good money in these to have them blow. Wait for properly rated/tested fog lights.

[big_n8_dawg]

i remember reading something on here about a bunch of them having a
defect. I think Sylvania was replacing the ones that blew early with
ones that werent defective. there was a phone number to call or something.
ill see if i can dig up the post for you.

[big_n8_dawg]

here, this is from a sylvania rep who is on the forum:

Quote: Originally Posted by noblebc

call customer service. 800-729-3777. We are a few weeks out for getting replacements so if you can be patient you will get a new set. You will just need to send in proof of purchase.

here is the thread it came from:

Sylvania and SRT Forum

there was another one about this specifically, but im still looking for it.

[SRT_USAF]

Hmm, well that's good news. I'll give them a call, thanks!

[Townhouse]

My passenger one burned out too, but I don't have the receipt anymore. Is there anything I can do? Hell i'll even send the burnt out bulb back.

[SRT_USAF]

Same here, passenger side.

[TigreTek]

i blew one 2 weeks after putting it in

[SRT_USAF]

I just called that number and talked to a customer service rep - they were extremely friendly and helpful. They don't have the SRT-4 listed in their database, only the regular Neon for which the correct bulb is the 9145.

They took my name and started the process to get me a new bulb, all I have to do now is take it out of the car and mail it to the address they gave me. If you guys blew one I'd call the number and do the same. I'm probably going to take both bulbs out and mail them in together with a letter asking for the new bulb design whenever it comes out.

Good company to deal with so far, I'm happy even though I bought a defective product.

[RoostBoost]

no luck with the fog light bulbs either...I took them out after passenger side kept burning out...I don't have the receipt anymore, am I shit out of luck??

[SRT_USAF]

Nope, call them and all you need to do is return the actual product if you don't have the receipt.

[Townhouse]

I just did exactly that. Called them today, told them I dind't have receipt but had bulbs, and they gladly said to just send them and they'd send me the replacements. Very friendly customer service and the lady knew exactly what I was talking about.

Thanks Sylvania

[Jim]

I plan on calling that number myself, then sending in my blown bulb. I really would like working Silverstar Fogs, because when they worked they were great.

[Cristus]

have you guys had problems with the fogs only, or also the headlamps are having trouble too

[Jim]

fogs only

[SRT_USAF]

Yup, fogs are the only major thing I've seen. I've been recomending the headlights to all my friends with various cars/trucks and no problems whatsoever.