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Old 03-17-2005, 03:29 PM   #1 (permalink)
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Default The 2004 Lemon List

The 2004 Lemon List

Thanks to the efforts of the Center for Auto Safety, we are able to provide you with the vehicle complaints on file with the National Highway for Traffic Safety Administration (NHTSA). Each year, thousands of Americans call their government to register complaints about their vehicles. The federal government collects this information but has never released it to the general public. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. For more information on the NHTSA consumer complaint database, click here.

MODEL COMPLAINT INDEX RATIO

Subaru Impreza
27,952

Infiniti I35
21,372

Audi A4
18,943

Ford Escape
14,441

Ford Focus
13,346

Acura RSX
11,657

Pontiac Aztek
11,537

Ford Excursion
10,277

Mitsubishi Eclipse
9,691

Jeep Liberty
9,450

Chevrolet Corvette
9,214

Chevrolet Blazer
7,938

Suzuki Grand Vitara
7,385

Volkswagen Passat
6,687

Honda Insight
6,496

Volkswagen Jetta
6,152

Acura TL
6,058

Suzuki Vitara
5,913

Land Rover Freelander
5,589

Audi A6
5,571

Dodge Caravan
5,561

Jeep Grand Cherokee
5,235

Honda S2000
5,162

GMC Yukon
5,094

Dodge Neon <---
5,045
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Old 03-17-2005, 03:44 PM   #2 (permalink)
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wow it's almost the same as the 03 list was........some of the top guy's switched position though
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Old 03-17-2005, 03:48 PM   #3 (permalink)
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So, what cars are on the list and why? Without further ado, here is the 2004 Lemon List

1) Subaru Impreza-I was surprised to see this car rise to the #1 position, as Subaru has generally enjoyed a loyal and well deserved reputation for quality. The number one complaint involved the ABS system, specifically that brakes were sensitive over bumps and in wet weather. Other issues involved engine hesitation and shuddering and the inability to shift gears.

2) Infiniti I35 -The big complaint here is the front end. Consumers have complained that the front end pulls dangerously when on bumpy or uneven roads.

3) Audi A4-You may remember a past column I wrote regarding the ignition coil problem,, which has generated a significant amount of complaints. Consumers have complained that the check engine light came on quite often, that the engine shuddered and stalls, and for some, left them stranded. Also, issues involving poor operation of the braking system were complained of by consumers.

4) The Ford Escape-The Escape dropped from #1 to #4, with stalling becoming a major complaint this year. Other complaints include electrical concerns, doors opening while driving and water leaks.

5) Ford Focus-Jumped up one notch from #6 last year. Consumers complained of problems with airbags-either not deploying at impact or deploying for no reason. Consumers also complained of stalling conditions, odors and fumes coming from the HVAC system, and the vehicle shaking and shuddering.

6) Acura RSX-Consumers with manual transmissions are complaining the transmission has a hard time getting out of gear, especially when shifting between 2nd and 3rd, and often pops out. Consumers also complain of problems with the airbag sensors and the check engine light.

7) Pontiac Aztek-Consumers have complained of engine problems-with theengine idling and the check engine light coming on. Other complaintsinclude brakes locking up, cars moving forward when trans is in reverse and noises in the steering wheel.[

8) Ford Excursion-The Excursion moves from #4 to #8. Although not one of Ford's top sellers, it still generates complaints from consumers. Consumers have complained of the truck stalling, significant electrical problems and water leaks.

9) Mitsubishi Eclipse -The Eclipse moves from #5 to #9. Consumers complained of airbags not deploying at impact, the engine shutting down while driving, and problems with the clutch wearing out under 15,000 miles.

10) Jeep Liberty-The youngest model on the list. Last year, another Jeep, the Grand Cherokee, was in the top 10, but it dropped significantly this year. Airbags are also among consumers' complaints with the Liberty-consumers have said that airbags do not always deploy when needed. Many consumers also complained about stalling conditions and other engine-related problems.
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Old 03-17-2005, 06:18 PM   #4 (permalink)
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One of the bigger complaints for the 2001 Neon (which I own)

"WHEN STARTING THE VEHICLE STEERING WHEEL CAME OFF INTO THE OWNER'S HANDS. "

LMAO.
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Old 03-17-2005, 06:41 PM   #5 (permalink)
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that is funny.
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Old 03-17-2005, 08:15 PM   #6 (permalink)
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4) The Ford Escape-The Escape dropped from #1 to #4, with stalling becoming a major complaint this year. Other complaints include electrical concerns, doors opening while driving and water leaks.

...and the excessive amount of plastic on the vehicle.

People with a strong aversion to metal will love the vehicle, all others should stay the hell away!
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Old 03-18-2005, 02:25 AM   #7 (permalink)
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Quote: Originally Posted by hemidakota
2) Infiniti I35 -The big complaint here is the front end. Consumers have complained that the front end pulls dangerously when on bumpy or uneven roads.

Hmmm, luxury car drivers don't like torque steer, so it makes their car a lemon. Right...

It's kind of like how the Hummer doesn't do well in the JD Power Initial Quality survey’s because the owners say "they use too much gas".
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Old 03-18-2005, 04:37 AM   #8 (permalink)
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Quote: Originally Posted by blackbird_R/T
Hmmm, luxury car drivers don't like torque steer, so it makes their car a lemon. Right...

It's kind of like how the Hummer doesn't do well in the JD Power Initial Quality survey’s because the owners say "they use too much gas".

Sorry bro but there is still a difference between torque steer and pulling DANGEROUSLY (key word) on bumpy roads when not even at full throttle....
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Old 03-18-2005, 05:28 AM   #9 (permalink)
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Correct me if I'm wrong, but I think they sometimes call it "Beaming."
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Old 03-19-2005, 05:06 PM   #10 (permalink)
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I could careless about these lists. After reading the problems people had in the 2003 list I thought it was more funny then anything. Because 75% of the people out there have no clue when it comes to cars but they know that they are right. Hell my ex gf had a brand new Olds Alero. She was trying to file it under the lemon law because she diesn't think it was fast enough and because the rear speakers blew.
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Old 03-19-2005, 05:23 PM   #11 (permalink)
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I'm trying to lemon law my SRT cause the rear power windows don't work.......
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Old 03-19-2005, 06:03 PM   #12 (permalink)
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FYI, being at the top of that list is good, being at the bottom is bad. Google "comlaint index ratio" - you'll have to go through several pages :/ .

It means vehicles per complaint.

In other words, take the total number sold, and divide by the number of complaints recieved. The smaller the result, the more frequently the complaints.
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