i usually get a call saying my warranty is about to expire. funny thing i own 2 cars both with extended warranty and when i get that call it always says your car. it never says which one
What about the Continental Warranty company? AkA the German American insurance company AkA Great American companies. I have heard of them before, and just bought a warranty with them. However I read about it online, not from propaganda in the mail. Think its safe, or shall I get a refund?
Yah, if it's not a scam, it's close to it. Because I'm a tenacious a-hole, I called them up. I get this girl on the line who of course has no idea what she is talking about... says the warranty starts from the day it was built. I said "that's interesting, considering that my car rolled off the assembly line at 10:49 a.m. on July 7 of 2005, perhaps your company has some difficulty with math?" and she had no answer and started double talking...
Immediately I ask to speak to her manager.
This guy gets on the phone, he says that yes, my warranty has expired. I tell him that no, it has not, and that even if the warranty started the day the car was completed (which it does not) my warranty would still not be expired. I then asked where he got the information about my vehicle, he said it was from 'the dealer'. I called Baxter and was told that they would never and have never given that information to anyone.
Me, trying to be nice, I told the guy that "I don't have any issues with you but this is misleading at best to send this sort of material out" and he made some comment like "Well, I know you aren't mad at me, I mean, if this were actually something serious you'd likely completely lose it"
Now, I don't know if he was trying to be funny but I didn't take it that way, I told him that I do consider mail fraud to be serious and that I'm reporting his company to the state attorney general, and then I hung up on him.
I'm working on the letter right now, legally I have every right to know where they got the information from, and I'm going to see about closing whatever loophole that is, even if it's 'public information' from the DMV (which i suspect) how the fXXX did they get my VIN?
__________________
Quote: Originally Posted by Bella Lugrossi
good thing this isn't a race to see who's smarter.
Yah, if it's not a scam, it's close to it. Because I'm a tenacious a-hole, I called them up. I get this girl on the line who of course has no idea what she is talking about... says the warranty starts from the day it was built. I said "that's interesting, considering that my car rolled off the assembly line at 10:49 a.m. on July 7 of 2005, perhaps your company has some difficulty with math?" and she had no answer and started double talking...
Immediately I ask to speak to her manager.
This guy gets on the phone, he says that yes, my warranty has expired. I tell him that no, it has not, and that even if the warranty started the day the car was completed (which it does not) my warranty would still not be expired. I then asked where he got the information about my vehicle, he said it was from 'the dealer'. I called Baxter and was told that they would never and have never given that information to anyone.
Me, trying to be nice, I told the guy that "I don't have any issues with you but this is misleading at best to send this sort of material out" and he made some comment like "Well, I know you aren't mad at me, I mean, if this were actually something serious you'd likely completely lose it"
Now, I don't know if he was trying to be funny but I didn't take it that way, I told him that I do consider mail fraud to be serious and that I'm reporting his company to the state attorney general, and then I hung up on him.
I'm working on the letter right now, legally I have every right to know where they got the information from, and I'm going to see about closing whatever loophole that is, even if it's 'public information' from the DMV (which i suspect) how the fXXX did they get my VIN?
It was actually a letter, and I'm looking at it, and they don't have my VIN listed on the paperwork, but somehow they still know I own this car, and blatantly lied to me in the letter.
AutoForums.com is the premier network of enthusiast-owned
enthusiast-operated automotive communities.
We operate more than 100 automotive forums where our users consult peers for shopping information and advice, and share
experiences and opinions as a community.
Linear Mode
