Quote: Originally Posted by
96max5sp 
I just felt i had to put my .02 into this. I think you are both a little off in how it was handled. First off people make mistakes no need to make posts about it so soon, it looks like it would have worked out in the end anyway and if not try to handle it with the vendor, without making post about it and be polite. Things happen, you have to give the vendor a chance to rectify it, i mean did you make any indication that you had to have the part by a certain day before ordering it? As it seems you will get the parts on time anyway end of story. On the other hand I think PTP took the situation an extra step then it had to. Sometimes customers become frustrated and you have to just be cordial and not ban them over it, the person is frustrated and in that state may not be his usual self. You have delt with difficult customers in the past and shouldn't ban every person that gets frustrated because of a miscommunication or something. I mean nobody is perfect, even the customers. Although i didn't read every post both of you guys made and communication you have had off the forums this is what i think from what i have read.
Its a unique situation because at the time of the order, I didn't know that I would need to have the parts here ASAP. When I was told that they would ship Monday, normal USPS priority mail shipping would have made it here in time.
Its really not the fact that the parts shipped late that rubbed me the wrong way, it was the way John handled the situation and the way he acted when I brought this all up.
John never spoke to me on the phone, somewhere it was implied that we spoke.
