Quote: Originally Posted by
ptperformance 
Should ship out and shipped are 2 different things.
No your missing the point, his payment cleared Tuesday and parts shipped Wednesday. What point am I missing, that my customer are held for zero blame when it comes to them determining when a payment should have cleared. Should ship out on Monday is what they were told, if there was no tracking for that then they didn't ship. I don't see how this could get confused but I will play for now.
As far a philth goes, his should have shipped last week, it didn't because we wanted to ship the lot of them on Monday, they didn't because of a mistake. Mistakes happen and with that comes delays. I am normally very good at pointing out any delays but making the assumptions that 2 days wouldn't be a big deal got me shot in the foot on these 2 people. I guess that picking up the phone and calling is a thing of the past.
I can't believe you honestly are trying to defend yourself with that statement.
Okay, how `bout this scenario.
You're having a plumbing problem, your pipes are leaking. You call me, a plumber, and say "When can you be here". I say "Oh, I should be there today" and I dont show up until three days later. Would you be pissed?
This whole situation could have been avoided if you would have made a little comment in your original thread saying that all the shipments were delayed due to a problem with the parts. Also, you should actually check your records before giving someone information. I'm willing to bet that mine probably would have shipped on Monday anyway, but because I'm making a stink about this you're bringing up the paypal problem.
