Quote: Originally Posted by
Drastic_Said 
ive had my share of tension w/ PTP.
he makes great products imo, but his cust. service and lack of keeping people up to date SUCKS.
D-roks turbo that was supposedly already "rebuilt" and "ready to ship" when he bought from srt4monster. a lie. granted it wasnt PTP's own personal product, but he took the initiative to step in and take care of the situation, and lied about it on many occasions. for a turbo that was ready to ship, drok was stuck turbo-less for 2months.
s2r0t044...he ordered products from john since from what he and the site said, were "in stock". a week later, he finds out some are on backorder w/ no ETA of when theyll be avail. it'd be nice if they told him upfront, because now hes waiting to get shit installed till it comes.
kaz109 sent ptp his TB to get a simple leak fixed, and he ended up w/ no TB for what...1-2 months, w/ zero updates, and zero notification.
john has many a times in his section take things out of perspective, act as if he is the victim, bitch about it. there were MANY times where my posts were not negative in any way, i was just stating the facts, and he'd get smart with me/and others.
he does not know how to talk to, or treat his customer base. he bitches and whines, lies and makes stuff up. then when he gets put on blast, he always comes out acting as the defenseless victim. and ive never personally seen a vendor/business owner backlash and yell/curse at their customer or people for that matter.
show him the $$$, and he has ANYTHING and everything in stock and willing to tell you anything you want to make you believe his products are superior to anyone.
ive bought ptp products purely for the products quality, and at one point his customer service, since it was actually quite good a while back. now; not so much...
im just adding my, and MANY other local's bad incidents with PTP, and hope philth and confusion get taken care of promptly.
d-rok was not my deal.
site says out of stock, if you order it when its out of stock it states that you will be notified when we get it, again not my problem. Read before you buy.
Kaz's t-body is still here I think. Have him send it with a note next time, makes things go a little quicker if I know whos, whats and whys about a part. Put a part in a box with no info, you get nothing in return.
If you show me the money I will refund it if you have a problem, so your point on that is wrong. Next, the customer is my number 1 priority. I talk with them all the time, this is one occation that parts were delayed 2 days, that some how makes me the bad guy? 2 day delay? Shit, I am the asshole now.
Mike you have been a real ass lately and I have voiced my opinion on it, your in here because you didn't like it. So be it, your still not someone that I consider a customer for the fact that I am still recovering from all the great deals I gave you with no results in return. Your in here because you can be but you have nothing negitive to say about me, only your friends. Get your friends to explain the whole story to you and maybe you will get more then 25% of the story.
