Quote: Originally Posted by
ptperformance 
I didn't quote you, I quoted the other guy. So who's on crack? The kits were in boxes ready to ship that day. After we got the orders all together on the 21st ready for shipping some asked a question about the filter. Bang, we found out that we had the wrong ones. Monday I ordered the filters for NDA so you guys would have them ready for Tuesdays shipping, they didn't get here till later on and they had to go out Wednesday. I did have 100 kits ready to ship, on the 17th, they just had the wrong filters in them, my fault yes. Did I state the wrong info, no. We had the kits, they had the wrong filter.
I did man the fuck up, Monday we NDA filters to us. How is that not "manning the fuck up"? I took a huge hit on this for shipping, and didn't pass it along to you. Is that not what manning up is about?
I am not diverting anything away from me or PTP, you were an idiot and got involved with NoisufnoC post and started bashing the office gal on the problems that we ran into. You, should have stayed out of it and let the solution come forward with him. Odd that you find the refund offensive, resend the funds if thats the case (I will post up if you do this), I doubt that is going to happen.
So what it comes down to is a 2 day delay. 2 fucking days, or 48 hours. You have to see the comedy in this. If you get upset over 48 hours of being with out parts or a delay in them getting to you, I don't want your business. As far as NoisufnoC goes, his shipped the day after his funds cleared, you would have to be an idiot to think that I am going to ship parts out that have yet to clear. No business will do that, not one.
If Mike needed the parts expidited, he could have said something he didn't and the parts shipped the day after (less then 12 hours) after his funds cleared. If thats not good enough the I don't know what to tell you.
If need be I can show the exact times from PP to when the parts had shipping and tracking info on them, its less then 12 hours from what I can see on my end. 12 hours from getting payment to shipping, its not going to get any better then that. Some you can, some you can't. Please be happy with the refunds, and if you take offence and since you have money... getting it back would be nice. Thanks.
Money is sent back. Like I said, I'm not here to squeeze a free product. However, I will continue to question your adding of parts that aren't needed to have what I perceive more of a profit margin.
We both sent the money the same day of last week, so why does it matter on who is sending what? Every person Ive sent money to on PayPal hasnt hassled me with this payment clearing nonsense; ever.
The real issue is that your company failed to communicate to the customers what was happening WHEN it was happening. Had you told us that as soon as you found out, we could have started working on something to get his car up and running in the mean time.
