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[ptperformance]

Thanks guys and we have new help and are implementing new systems (not fully automated yet) that will keep customers up to date on there orders. We will be calling customer over the next few months as well as sending out mailers. Yes CS is dead but we want to let all the customers know that no matter how small you order or how big there is someone here that cares about you. We have delays just like any other shop and we are working on getting them limited as much as possible.

With that said, there is one thing we continued to get from customers.... answer your phone. We have that all figured out now and there are people here to pick up the phone. Now we do get mulitiple calls at one time so if someone doesn't pick up the phone leave a message and we will get back to you as soon as possible.

Thanks again guys it just lets me know that we are doing something right.