I'm a BIG believer in making sure all customers are taken care of. Going from a regular SRT owner looking for parts for my car to being an actual vendor/dealer, I know both sides of the fence. Because of this, N2MB Racing takes customer service very serious and treat everyone as an individually as important as the next guy.
Whether you purchased a light bulb or had a complete turbo kit done by us, everyone is equally important. Jay (N2MB) for those who don't know, does the major auto work. He with another member Pat (MrGonja) work their butts off building performance cars and making sure every install & service is done professionally and often over the expectations of the customer. My job is to keep it all together, maintain the balance and handle customer sales. Yes, every single item shipped is taken care of solely by me so thats my chicken scratch on all packages
I do my best to answer each & every post and respond with the best possible answer that I can. Of course each time being completely honest. I check ALL my pm's & emails and respond accordingly each and every day. Normally a few times a day. Don't be afraid to contact me for anything! I never turn my back on anyone! If there's something bothering anyone and/or feels we can improve on something, feel free to share with us! We are new and ready to step up and go beyond anyone you have done business with.
Going to the title of the thread. If anyone has done business with us, take the time to post a trader rating and/or leave us some feedback! We enjoy listening to what others have to say to us. Do we need improvement? Let us know. N2MB Racing is growing rapidly and without our customers we are nothing! Thanks for reading & hope to continue doing business with all of you in the future!
- hozay
